Frequently Asked Questions

Question: Is my information completely secure and private in Anmol Gems?

Answer: Please be assured that Anmol Gems has the security, security and privacy of your data in high regards. We use the best technology in the class and processes to protect them. In addition, any payment processing and credit / debit card information, etc., is not stored on our website, but is handled by third-party industry-leading experts (payment gateways) who specialize in that countryside. We use many of the same technologies used by all major Internet brands. With respect to our privacy policy, we recommend that you read all our policy. If you have any further questions, please do not hesitate to contact our customer service team.

Question: How can I order something from Anmol Gems?

Answer: You can place orders online or by phone through our customer service.

Question: Can I get a custom jewellery design for my gemstone?

Answer: It depends on the design. Certain designs are not possible to make by hand, or cannot be made within the price we present for other designs. As such, please email or whatsappus your design and gemstone details before you place your order, and our customer service team will respond to you after reviewing internally, if the design can be made. We try our best to accommodate your request. Keep in mind however that certain designs may incur an additional charge for the manufacture of jewellery, depending on the complexity of the design.

Question: What is the free laboratory certificate?

Answer: Today there are unfortunately a lot of websites and stores that sell synthetic gemstones like natural gemstones, or hot stones / treated like unheated / untreated, or gemstones of lower quality of origin / mines like stones precious quality of origin / mine. There is no easy way for the average customer to spot these, except for a laboratory certification of gemstones. Anmol Gems provides a free laboratory certification regardless of the cost of the gemstone of third party external laboratories. You will receive a free lab certificate for the gemstone regardless of the price of gemstone.

Payment, prices and promotions

Question: What payment methods do you accept?

Answer: Anmol Gems accepts all Credit Cards, Debit Cards, Net Banking, Cash Cards, Bank Deposits (IDFC First),and Mobile & UPI Payments.

Display requests

Question: How can I view my orders and order status?

Answer: Log in to your account: click on My account and you will find the details under the My Orders tab.

Updating your account information

Question: Can I update my account information at any time?

Answer: Yes, you can update your account information at any time. Log in to your account: Click on My account and you will find the details there.