Terms of service
Anmol Gems
By accessing or using this website, placing an order, or availing any service offered by Anmol Gems (“we”, “our”, “us”), you agree to be bound by the following Terms & Conditions. Please read them carefully.
Anmol Gems reserves the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.
1. Electronic Communication & Agreement
By using this website, you consent to receive communications from us electronically, including emails, notifications, invoices, and notices. Such communication satisfies any legal requirement for written communication.
2. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it carefully.
3. Eligibility
* Services are available only to individuals who can form legally binding contracts under Indian law.
* Persons below 18 years of age are not permitted to use this website or place orders.
* By using this website, you confirm that you are legally eligible to enter into this agreement.
4. Product Information & Certification
* All gemstones sold by Anmol Gems are natural and certified unless clearly stated otherwise.
* Gemstone certificates are issued by reputed gemological laboratories.
* Certification opinions may vary slightly between laboratories due to different testing methods, instruments, and expert interpretation.
* Minor variations in measurements, weight, color, or appearance are industry-accepted and do not qualify as defects.
* Heat treatment in gemstones is a standard and accepted practice in the gemstone trade.
*The products shown on our website are real images shot under controlled lighting and environment. The actual product may slightly appear different and does not count under any defects or returns. We try to ensure that the product images are true to the natural product as much as possible.
5. Pricing & Payments
All prices displayed on Anmol Gems are subject to applicable Goods and Services Tax (GST) as per Indian government regulations, unless otherwise stated.
- GST will be added to the invoice where applicable.
- A tax invoice will be issued for every eligible order.
- For business customers requiring GST details, the GST number must be provided at the time of placing the order.
- Anmol Gems is not responsible for tax benefits that may be disallowed due to incorrect customer information.
* All prices listed are subject to change without prior notice.
* Orders are confirmed only after **full or agreed advance payment** is received.
* Anmol Gems is responsible only for payments made through **official bank accounts, UPI IDs, payment gateways, or details mentioned on the website**.
* We are not responsible for payments made to any unauthorized third party.
6. Shipping & Delivery
Shipping, timelines, COD limits, and delivery conditions are governed by our **Shipping Policy**.
Please review it before placing an order.
7. Returns & Refunds
Returns, refunds, exchanges, deductions, and timelines are governed strictly by our **Return & Refund Policy**.
No claims will be entertained outside the scope of that policy.
8. International Orders / Export
* International orders are subject to customs clearance, duties, taxes, and regulations of the destination country.
* Anmol Gems has **no control over customs procedures or delays**.
* Refunds for international orders (if applicable) will be processed after deduction of payment gateway charges, currency conversion charges, and service fees.
* No returns are accepted on international shipments unless expressly agreed in writing.
9. Membership Use
Your account and membership with Anmol Gems are for your personal use only. You may not sell, share, assign, transfer, or allow any other person or entity to use your account.
You are responsible for maintaining the confidentiality of your login details and for all activities under your account.
Account Termination & Duration
These Terms remain in effect as long as you use the Anmol Gems website or maintain an account with us.
You may request closure of your account at any time by contacting Anmol Gems in writing. Any services, digital content, reports, or subscriptions already purchased are non-refundable once accessed or activated.
Anmol Gems reserves the right to suspend or terminate any account if these Terms are violated, misuse is detected, or unlawful activity is suspected. In such cases, no refund will be provided for any unused services or subscriptions.
Account termination does not affect any rights or obligations that have already arisen. Provisions that are intended to survive termination, including payment, legal, and liability clauses, will remain in force.
10. Use of Website
You agree that you will:
* Use the website only for lawful and personal purposes
* Not misuse, copy, scrape, reverse-engineer, or exploit website content
* Not upload viruses, malicious code, spam, or misleading content
* Not impersonate any person or entity
Unauthorized commercial use of the website is strictly prohibited.
11. Intellectual Property Rights
All content on this website — including text, images, logos, designs, product descriptions, and trademarks — is the exclusive property of Anmol Gems.
You may not copy, reproduce, distribute, or use any content without prior written permission.
12. Disclaimer
* Gemstones are **natural products**; slight variations in color, texture, and appearance are normal.
* Astrological, spiritual, or healing references are **belief-based** and not medical or scientific guarantees.
* Customers are advised to seek **professional astrological or expert guidance** before wearing gemstones.
13. Limitation of Liability
To the maximum extent permitted by law:
* Anmol Gems shall not be liable for indirect, incidental, special, or consequential damages.
* Our liability, if any, shall be limited to the **amount paid by the customer for the specific product or service**.
14. Account Responsibility
* If you create an account, you are responsible for maintaining its confidentiality.
* You are responsible for all activities under your account.
* Anmol Gems reserves the right to suspend or terminate accounts in case of misuse or violation of these Terms.
15. Modification or Discontinuation of Services
Anmol Gems reserves the right to modify, suspend, or discontinue any part of the website or services at any time without prior notice. You also agree that the operation of this site may not be uninterrupted or error free. Further Anmol Gems shall not be held responsible for non-availability of this site during periodic maintenance operations or any unplanned suspension of access to this site that may occur due to technical reasons or any reason beyond Anmol Gems’ control.
16. Governing Law & Jurisdiction
These Terms & Conditions are governed by the **laws of India**.
All disputes shall be subject to the **exclusive jurisdiction of courts in Raipur, Chhattisgarh (India)**.
17. Indemnification
You agree to indemnify and hold Anmol Gems harmless from any claims, losses, liabilities, or expenses arising from:
* Your misuse of the website
* Violation of these Terms
* Breach of applicable laws
18. Third-Party Links & Advertisers
Any dealings with third-party advertisers or links found on the website are solely between you and the third party. Anmol Gems is not responsible for such transactions.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
20. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact:
**Anmol Jewellers & Ratna Kendra**
Raipur, Chhattisgarh, India
📧 Email: [anmolgems01@gmail.com](mailto:anmolgems01@gmail.com)
📞 Phone: 0771-2235657
Terms & Conditions
By using AnmolGems.co.in or purchasing any product, you agree to our Terms & Conditions, Privacy Policy, Shipping Policy and Return Policy.
All gemstones sold by Anmol Gems are natural, certified and verified unless otherwise stated. Minor variations in color, weight and appearance are normal in natural gemstones.
Prices are subject to change. All payments must be made through official payment gateways, bank accounts, or UPI IDs mentioned on the website.
Returns, refunds, exchanges, COD rules, and delivery timelines are governed strictly by our Return & Refund Policy and Shipping Policy.
All disputes are governed by Indian law and subject to Raipur (Chhattisgarh) jurisdiction only.